POLICIES

Discount Policy

• Sibling discounts:

  • Oldest: Earlybird discount

  • Second child: 20% discount

  • Third child: 40% discount

  • Additional children: 50% discount

• All discounts are applicable for full-term payments only.

• Families who refer a new student may receive $50 off their next term’s tuition once the referred student enrols for full term and payment has been received.

 

Cancellation & Credit Policy
1.    General Cancellation

• Tuition fees are non-refundable once the term has commenced.

• Credits may be issued only in cases of exceptional circumstances (e.g. medical leave, must produce medical certificate), at the discretion of management.

2.    Credit for Missed Classes

• Credits may only be issued in exceptional circumstances, such as medical leave (with a valid medical certificate), and are

• granted solely at the discretion of management.

• Students may attend a make-up class (where available) within the same term.

3.    Holiday Course Policy

• Holiday program fees are strictly non-refundable once booked, due to limited seating and preparation costs.

• Transfers to another program may be permitted if requested at least five business days before the course begins.

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Student Duties Policy

To ensure a positive and productive learning environment, all students are expected to follow the duties outlined below:

Attendance & Punctuality

• Arrive to class on time and be ready to learn.

• Notify the centre in advance if unable to attend a lesson.

• Regular attendance is required to ensure steady progress.

• Parents are responsible for ensuring students are brought to the centre on time and collected promptly after class.

• The centre is not responsible for students who miss classes due to lateness or absence.

• If high school students leave the centre to purchase lunch or for any other reason, the centre does not take responsibility for them during that time.

• ​The centre is not responsible for any students once they leave the premises after class.

• Primary school students are not permitted to leave the centre unsupervised. They must be collected by a parent or guardian. If parents are running late, the centre is not responsible for waiting with students after their class has finished, and a fee may be charged if staff are required to wait beyond centre hours.

Classroom Behaviour

• Show respect to teachers, classmates, and staff at all times.

• Follow teacher instructions and remain focused during lessons.

• Keep mobile phones and electronic devices switched off or on silent during class, unless required for learning.

Learning Responsibilities

• Complete all classwork, assignments, and homework on time.

• Actively participate in class discussions and activities.

• Bring all necessary materials, including textbooks, devices, and stationery, to each lesson.

Respect for Property

• Take care of classroom furniture, learning resources, and equipment.

• Keep the classroom neat and tidy.

• Use college devices responsibly (if borrowed).

Assessment & Academic Integrity

• Attempt all quizzes, tests, and exams honestly and to the best of your ability.

• Do not engage in plagiarism, copying, or cheating.

• Take responsibility for reviewing feedback and working on areas of improvement.

Technology & Online Learning

• Bring a personal device (laptop or iPad with keyboard attachment) for lessons.

• Practise typing regularly to improve speed and accuracy.

• Submit electronic tasks through Google Classroom on time.

• If borrowing a device, pay the required fee and use it responsibly.